Engaging with industry

Includes information on how to stay up to date with the latest industry news and find out how you can get involved.

​ We're committed to improving our engagement with industry. By working more closely with our industry partners we hope to drive and contribute to Australia's prosperity. This page is designed to keep you informed of our latest activities, initiatives and events. If you would like to learn more about contracts and tenders with the Department, see Doing business with the Department for more information.

What's new?

    • On 19 November 2015, at our Industry Summit we launched two complementary Industry Engagement Strategies. These strategies set the strategic framework for our engagement with industry stakeholders and recognise the importance of trusted partnerships with industry in achieving our mission and vision.
    • Some employees of the Department of Immigration and Border Protection including the Australian Border Force, who are members of the Community and Public Sector Union (CSPU), will take part in protected industrial action at various work sites over 4-11 November 2015.
      See Travellers and clients – interruption to services for more information.
    • The Department of Immigration and Border Protection are hosting information sessions on how to access preferential tariff treatment under the China-Australia Free Trade Agreement (ChAFTA). Further information is available at Cargo Support - Latest news.
    • The Digital Transformation Office (DTO) is partnering with us to improve processes for Australian businesses engaged in international trade. This project will be further refined in coming weeks and we will also provide further updates on progress, and the outcomes of this partnership, as they arise.
    • Industry organisations, including peak bodies, are encouraged to make a submission regarding enhancing our approach to industry engagement. The deadline for submissions has been extended to close of business Wednesday 30 September 2015​
    • ​Renewal of Customs Brokers Licences: ACBPN 2015/01 completed renewal applications will only be accepted up until the close of business (COB) on Monday, 29 June 2015 (the due date). Payments that are not cleared by COB on the due date will be considered incomplete and will not be processed.
    • The Prohibited Imports review team will be having several forums to step through the approach to the review and to explore any specific impacts to industry. If you are interested in participating, please visit Regulated Trade Policy Review.
    • The Customs Regulation 2015 and Customs (International Obligations) Regulation 2015 take effect from 1 April 2015. Further information about this change can be found within ACN 2015/14.
      Enquiries about the introduction of the new regulations can be made to regulationsreview@border.gov.au.